About Us

Q.I.T.E. is one of the largest providers of employment services in the region. Q.I.T.E. employs over 80 people and has offices in Mareeba (Head Office), Innisfail, Townsville, Ayr, Mount Isa and Ingham.

As a not-for-profit organisation, Q.I.T.E. is able to be innovative & proactive in terms of developing & delivering different servicing models and social community enterprises providing benefits to our communities.

Our Services

Q.I.T.E. delivers:

  • Workforce Australia contract through the Department of Employment and Workplace Relations – (General Recruitment) – (Ayr, Charters Towers, Ingham, Mount Isa & Townsville)
  • Harvest Trail Services contract – (Services from Far North Queensland to Rockhampton.  Contact locations at Mareeba, Ayr, Ingham, Innisfail, Townsville)
  • Labour Hire Services (for a fee) – (Atherton, Ayr, Charters Towers, Ingham, Mareeba, Mount Isa & Townsville)
  • Passenger Transport Services – (Mareeba)

Q.I.T.E.’s Quality Management System is accredited to ISO 9001:2015 Quality Standard and we are a JAS-ANZ Certified Organisation.

Our People

Q.I.T.E. Board

Chairman – Peter Apel

Peter Apel was appointed as Chairman of the Board of Q.I.T.E. in October 2016. 

Peter holds a degree in Commerce and Law and is the owner of Apels Solicitors and Notary, the longest established legal practice in Mareeba.

He is a past president of the North Queensland Law Association and the Wildlife Conservancy of Tropical Queensland. Peter has been on the Q.I.T.E. Board for 25 years and is committed to the ongoing success of Q.I.T.E.

Peter is the State Secretary for Variety – the Children’s Charity of Queensland, and he is also currently serving on several professional committees with the Queensland Law Society.

Vice Chairman – Tito Srhoj
Treasurer – Wesley Eccles
Secretary – Angela Musumeci

Committee Member – Jillian Trout
Committee Member – Joann Pyne


Our People

Senior Executive Team

General Manager – Jillian Trout
Jillian has led Q.I.T.E. in the GM role since February 2015 and is responsible for the strategic & operational performance of Q.I.T.E. ensuring resources are utilised effectively to achieve the goals & objectives set by the Board, client requirements and in accordance with the Strategic plan. Prior to the GM appointment, Jillian successfully carried out the Q.I.T.E. Executive Officer role for over 5 years and has been with Q.I.T.E. for over 20 years.

Compliance/IT Manager – Alita Jennings

Alita is responsible for monitoring contractual performance, compliance, developing & delivering staff training and upskilling on ES Deed and contractual requirements and has been in the industry for over 20 years.

Employment Services Area Manager – Julie Marshall

Julie is operationally responsible for the performance and outcomes of the Q.I.T.E. Workforce Australia, Harvest Labour Services & Labour Hire sites across Mareeba, Innisfail, Ingham, Townsville, Ayr, Charters Towers and Mount Isa. Julie has been with Q.I.T.E. since July 2013.

Quality Manager – Heidi Brown

Heidi is responsible for the ongoing development and creation of a culture of continuous improvement, driving system compliance throughout the organisation and its enterprises. Heidi commenced with Q.I.T.E. in 2023 and has over 15 years’ experience in quality management processes and systems.


Structure and Planning

Q.I.T.E. Innovate RAP Reconciliation Action Plan 2018-2022

Q.I.T.E. was proud to launch our inaugural Reconciliation Action Plan in May 2013, and our team is working towards the commitments made under the Plan.

We value your privacy!

Q.I.T.E. manages personal information, the collection, use and disclosure of, in accordance with the Privacy Act 1988 – Australian Privacy Principles (APP).

Q.I.T.E. will only collect, use and disclose personal information for the purposes for which it is given to us and these purposes will always relate to our activities and as a contracted employment service provider for the Commonwealth Government.

 For further information about Q.I.T.E. Privacy please contact Q.I.T.E. Privacy Officer on 1800 354 414 or via email at privacyofficer@qite.com